If you are making contact with the buttons when handling the clip, just remove the pedometer from the clip and slide it in the other way around - This will resolve prolonged button contact when handling the clip.
Your current record on the display will be reset to zero if the small RES button is pressed and held for a few seconds. Avoid prolonged contact with the buttons.

If you need support or have any questions, please contact us by clicking 
(or click on the 'New support ticket' option on the top-right of this page).
You can also contact us by referring to our contact information printed on the front of your 3DTriSport Pedometer User Manual.